Sales Policy

Effective Date: December 7, 2024

At GolfTopic, we are committed to providing our customers with high-quality photography gear, exceptional service, and a smooth shopping experience. This Sales Policy outlines the terms and conditions that apply when you purchase products from our website, golftopic.click.

By placing an order on our site, you agree to comply with the following policies.

1. Ordering Process

1.1 Order Confirmation

When you place an order through our website, you will receive an order confirmation email with the details of your purchase. This email will serve as your receipt, confirming the items you ordered and the total amount paid.

  • Order Acceptance: An order is considered accepted only when we send you an email confirming that your order has been processed and shipped.
  • Backorders: If an item is out of stock at the time of your order, we will notify you via email and provide an estimated time for restocking. You may choose to cancel the order or wait for the item to become available again.

1.2 Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. We strive to process orders quickly, but if your order has not been shipped yet, we may be able to make the requested changes. Once the order has been processed or shipped, cancellations and changes cannot be made.

  • Canceling an order: If your order has not yet shipped, you can cancel it by contacting our customer service team at info@golftopic.click or by calling (816) 903-1020.

2. Pricing and Payment

2.1 Pricing

All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change the prices of products at any time without prior notice. However, the price at the time of purchase will remain the same, regardless of any changes in prices thereafter.

  • Promotions and Discounts: Discounts or special offers may be applied to specific products or orders. These offers are subject to availability and may change without notice. Promotions cannot be combined with other offers unless explicitly stated.

2.2 Sales Tax

Sales tax will be applied to orders where applicable based on the shipping address and the tax laws of your state. The applicable sales tax amount will be calculated during the checkout process.

2.3 Payment Methods

We accept various payment methods, including:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods (as indicated during checkout)

Payment will be processed at the time the order is placed. If there are issues with the payment method or we are unable to process your payment, we will notify you promptly.

3. Shipping and Delivery

3.1 Shipping Methods and Costs

We offer several shipping options, including standard and expedited shipping. Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method.

  • Domestic Orders: For orders within the United States, we offer a range of shipping methods, from standard to expedited options.
  • International Orders: We also offer international shipping to select countries. International shipping fees will be calculated during checkout, and all customs duties or taxes are the responsibility of the customer.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track your package’s progress.

3.2 Shipping Times

  • Domestic shipping typically takes 3-7 business days, depending on your location and the shipping method selected.
  • International shipping may take anywhere from 7-21 business days, depending on the destination and customs processing times.

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier, weather conditions, or customs delays.

4. Returns and Refunds

4.1 Return Process

If you are not fully satisfied with your purchase, you can return most products within 30 days of receiving your order, subject to the conditions outlined in our Refund and Returns Policy. To initiate a return, please contact our customer service team.

4.2 Refunds

Refunds are issued once the returned product has been inspected and meets the return criteria. Refunds will be processed to the original payment method within 7-10 business days.

Please note that shipping costs are non-refundable, and the customer is responsible for return shipping unless the item is defective or incorrect.

5. Product Availability

We strive to keep our product listings up to date, but occasionally, items may be out of stock or discontinued. If an item you order is unavailable, we will notify you and offer you the option to:

  • Wait for the item to be restocked.
  • Choose a similar item.
  • Cancel your order and receive a full refund.

6. Product Warranties

6.1 Manufacturer Warranties

Most of our products come with a manufacturer warranty. The warranty terms and conditions vary by product and brand. For details on specific warranties, please refer to the product description page or contact us.

6.2 Warranty Claims

To make a warranty claim, you may need to contact the manufacturer directly or, in some cases, return the product to us. Please ensure you retain your order confirmation or receipt as proof of purchase when making a warranty claim.

7. Customer Support

We are committed to providing excellent customer service. If you have any questions about our products, order process, or need assistance, feel free to contact us:

  • Email: info@golftopic.click
  • Phone: (816) 903-1020
  • Mailing Address:
    451 Porter Ridge, Kearney, Missouri (MO), 64060

Our customer support team is available Monday through Friday from 9 AM to 6 PM (CST).

8. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our sales practices.